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www.travelco.co.uk
is a trading name
of Dawson and Sanderson
Limited (“Dawson
and Sanderson”)
which is a company
registered in England
and Wales with
company number
741833 and whose
registered office
is at 26 Ridley
Place Newcastle
upon Tyne NE1 8JW.
Dawson
and Sanderson hold
full membership
of the Association
of British Travel
Agents (ABTA number
24664) and International
Air Transport Association
(IATA number 91211945).
Dawson and Sanderson
act as an agent
for ATOL Protected
licence holders
(ATOL number 1092).
At
Dawson and Sanderson
we are committed
to safeguarding
the privacy of
our users. We take
your privacy very
seriously and it
is important to
us that you can
use and enjoy our
website without
having to compromise
your privacy in
any way. Dawson
and Sanderson is
registered under
the Data Protection
Act 1998.
The
purpose of this
policy is to explain
how Dawson and
Sanderson will
use and process
your personal data.
By using our website
generally you agree
to this use.
What
information do
we collect?
We
may ask you to
provide information
over the telephone
or on our website.
If you contact
us we may keep
a copy of that
correspondence.
The
type of information
which we may collect
about you includes
your:
- username
and password
-
name
-
address
- phone
number
- fax
number
- email
address
- credit
or debit card
details
- passport
number
- date
of birth
We
may supplement
the information,
which you provide
to us with information
we receive from
third parties
How
is the information
used?
We
use your information
to make a booking,
improve our marketing,
for purposes of
administering our
business activities,
providing customer
service and making
available other
products and services
to our customers
and potential customers.
We will show the
information you
provide to such
of our employees
as need to see
it.
We
also use information
in aggregated form
(where no individual
user is identified).
This information
may include:
- the
URL which you
came from
- the
URL you next
go to
- what
browser you
are using
- your
IP address
This
information is
used for market
research and to
customise our site
content. We believe
that this allows
us to monitor and
improve our site
and tailor it to
better meet our
users requirements.
We
will only use the
information that
we collect about
you lawfully in
accordance with
the Data Protection
Act 1998.
Use
of Cookies
Cookies
are small pieces
of data that are
stored on a user’s
hard drive. Cookies
can remember what
information a user
accesses on one
web page to simplify
subsequent transactions
or to short cut
access to the site.
We use cookies
to gather information
about our users’
browsing activities.
This information
helps us to design
and arrange our
site in the most
user-friendly manner.
You can usually
modify your browser
to prevent this
happening.
Who
do we share the
information with?
In
order to process
your order we will
share your information
with the tour operator,
airline, hotel,
car rental agency,
or other involved
third party (“Third
Party Supplier”).
We will provide
only the personally
identifiable information
necessary to ensure
the successful
fulfilment of your
travel arrangements.
Your
information may
be passed to countries
outside of the
UK and European
Economic Area (EEA)
in order to process
and arrange for
the products and
services you request.
When you book you
agree that we may
use and transfer
your personal information
in this manner.
Under the Data
Protection Act
1998 we can only
transfer your personal
information outside
the EEA to countries
with adequate protection.
Where
you provide us
with sensitive
information such
as details of any
illnesses, disabilities
or religious requirements,
we will need your
express consent
to this information
being passed on
to the relevant
Third Party Supplier.
If we cannot pass
this information
on to the Third
Party Supplier,
it will not be
possible to continue
with your booking.
We
may also disclose
your personal data
to:
- any
law enforcement
agency requesting
it in connection
with the commission
of an offence;
-
comply with
applicable laws
and lawful government
and/or regulatory
requests;
- protect
our systems
and ourselves;
and/or
- operate
our systems
properly
We
reserve the right
to and you agree
that we may disclose
any information,
which we hold about
you to any government,
regulatory, criminal
investigatory or
other authorised
body such as the
police, Customs
and Excise and
trading standards
officers without
notice to you and
without incurring
liability to you
in connection with
any investigation
of fraud, infringement
of intellectual
property rights
or illegal activity
or in relation
to any matter,
which may expose
us to legal liability
or otherwise.
We
do not sell, trade,
give away or rent
your personal information
to third parties
unless you tell
us you are happy
for us to do so.
We may provide
statistics on an
aggregated basis
but these will
not include any
personally identifiable
information.
Occasionally
we may use your
information to
notify you about
our promotions
or special travel
deals. You will
be given an opportunity
to notify us of
your wish not to
receive these offers
when you create
an account on our
website or at any
time by sending
us an e-mail request
at info@travelco.co.uk
How
do we safeguard
your personal data?
The
internet is not
a secure medium
however Dawson
and Sanderson use
industry standard
safeguards to protect
the confidentiality
of your personal
data such as encryption
keys, firewalls
and a Secure Socket
Layer system for
credit card transactions.
The Secure Socket
Layer System encrypts
all of the personal
information including
your credit card
number name and
address so that
it cannot be read
as the information
travels over the
Internet.
Dawson
and Sanderson do
not keep details
of your credit
card number or
expiry date, it
is sent directly
and securely to
the bank the moment
you complete your
purchase. The only
record, which we
keep, is the authorisation
number received
from the bank,
which contains
neither your credit
card number nor
your expiry date.
Your
personal information
will be held securely
in accordance with
the Data Protection
Act 1998.
Our
security systems
mean that we may
request proof of
identity before
we are able to
disclose information
to you.
Your
consent
By
submitting your
information and
by using our website
you consent to
the collection
and use of personal
information relating
to you as set out
in this privacy
policy. If we decide
to amend our privacy
policy we shall
post any changes
on this page so
that you are aware
of what information
we collect how
we use it and under
what circumstance
we disclose it.
Please check back
regularly. Continued
use of the service
will signify that
you agree to any
such changes.
How
can you correct
any inaccuracies?
We
are committed to
ensuring that the
information, which
we hold, about
you is accurate
and up to date.
You can check the
information that
we hold about you
by emailing us
at info@travelco.co.uk.
You are entitled
to a copy of your
information held
by us, we may make
a small charge
for providing this
to you.
Please
notify us if you
find any inaccuracies
providing us with
sufficient information
to identify you,
so that any errors
can be corrected.
You
agree to keep your
data accurate and
up to date and
promptly to send
us any new or revised
personal data.
You
warrant and undertake
to us that all
of the details
you supply to us
are true and accurate.
Contacting
Us
Any
questions or comments
relating to this
statement or our
site should be
directed to Dawson
and Sanderson by
sending an email
to info@travelco.co.uk
or in writing to
the following address:
Dawson
and Sanderson Limited
26 Ridley Place
Newcastle upon
Tyne
NE1 8JW.
This page was last
updated on 11th
August 2004
©
DAWSON AND SANDERSON
LIMITED 2004. All
rights reserved. |
